Job Description: Director for Yabal Guatemala
Yabal is a non-profit organization and social enterprise based in Quetzaltenango, Guatemala supporting rural indigenous communities in the Western Highlands through the Yabal fair trade textile store and social enterprise, and a variety of social programs focused on women’s empowerment, food security, the environment, and education.
This role isn’t for everyone, but for the right type of person, it’s an amazing opportunity in an amazing social enterprise. Small enough, but dynamic enough to keep you engaged. And, we train.
Yabal has a small administrative staff with a 15-year history of working relationships with artisans and partner communities. The ideal candidate will seek to continue these connections built on trust, good-will, a sense of humility, and effective communication. The ideal candidate also understands that the work and future of Yabal is dependent on quality products, good customer service and relationships, sales, grants and donations, and solid financial accountability.
The Director must play a variety of roles– pulling all together with the right amount of creative tension between the competing elements. The ideal candidate will have an entrepreneurial spirit and a deep commitment to the long-term work and mission of Yabal. As we are a small organization, the Director plays a very big role in the direction of the organization and has much flexibility for developing the organization in new directions. We are looking for someone that is excited about this type of independent role and ready to commit to leading Yabal forward.
The Director will lead a small 2-3 person administrative team which includes the Production Manager and Marketing Assistent, to assure the completion of textile orders for our Fair Trade social enterprise as well as to identify and carry out social programs for our partner communities as a team. The Director is also the representative of Yabal and as such, is in charge of helping maintain good communication and relationships with our partner communities. Because of these responsibilities, the Director should possess good business sense as well as good cross cultural communication and sensitivity. In other words, have a bit of left and right brain skills.
- Customer relationship building and sales: communicate clearly and effectively with both local and international customers to coordinate textile sales, problem solve, and generate new business for the social enterprise
- Coordinate customer orders with production staff and oversee production process
- Pricing and costing of products
- Invoicing clients and keeping good record of costs and income
- Maintaining grants and applying for new grant opportunities as needed
- Overseeing budget
- Overseeing marketing, communications, product design process, and website maintenance
- Managing and delegating staff and volunteers
- Setting organizational direction, change, and structure
- Reporting organizational progress to Board of Directors
- Fundraising as needed for extra social programs
- Coordinating social projects with partner communities and maintaining good relationships with community leaders
- Envisioning and creating new projects or directions for the organization
- It also requires the nitty gritty details setting and maintaining design of store displays, bookkeeping, governmental reporting, city permits, banking tasks, etc.
- Bilingual, Spanish and English
- Good English writing skills
- Aptitude for numbers and accounting
- Personable and good communicator
- Responsible, hard worker, independent, excited by a new adventure
- Creative and resourceful problem-solver with ability to seek out help when needed
- Understanding of the role of marketing, social media, and communications
- Experience in Customer Service and/or donor relations
- Knowledge of Guatemalan textiles or interest in learning
- Experience living and working in Guatemala
- Bachelor’s Degree or equivalent
- Leadership experience
- Understanding of Fair Trade and social enterprise
- Ability to see the big picture without losing site of the small details
- Savvy in the use of Excel and a variety of other computer applications
- Ability or willingness to learn to drive the rural mountain roads
Skills/Qualities that are preferred but not required:
- Experience working with indigenous populations in Guatemala
- Graphic design skills, textile/fashion design, good sense of aesthetics
- Experience managing websites and/or ecommerce
- Experience grant-writing
- Experience in accounting or book-keeping
- Entrepreneurial and business experience
- Social service and community work
- Experience working in another artisan-based organization or business, or similar
The Director will work closely with, and is trained by, our staff and current Director, so that they are to take over the role as Director, managing the day-to-day operations of the organization, by the end of the year. They will overlap for several months with the current Director to ensure that they learn all the aspects of the organization and feel fully supported in taking over the helm.
Salary is Q5,500 a month and includes bonuses as stipulated by Guatemalan law. Salary increases would be dependent on the financial health of the organization and your ability to make that happen. The position is open to all bilingual candidates, Foreigners and Guatemalans.
To apply, send resume and cover letter in English, and contacts for 2 professional references to email@example.com