Thanks for shopping at Yabal! If you are not totally satisfied with your purchase, we’re here to help.
You have 30 days to return your item for a refund. To be eligible for a return, the product must be unused in the same condition in which you received it. To receive our US return shipping address, please email Yabal at info (at) yabal-handicrafts.com or call 312-450-3270. We ship all orders direct from our workshop in Guatemala but receive returns at our Chicago address in the US. You will need to contact us directly to coordinate your product return.
Once we receive your item, we will inspect it and notify you that we have received your returned and will process the amount of the return to your credit or debit card. Returns can take up to two weeks to post to your card, depending on your financial institution.
You will be responsible for paying for shipping costs to return your item. Shipping is non-refundable. We will deduct any shipping costs from the return issued to your card.